Fixed Operations Intelligence Platform

Transform dealership reports into actionable advisor scorecards, KPI dashboards, coaching insights, and performance management tools.

Built for Fixed Operations Leaders

The service scorecard tool helps service managers turn scattered data from DealerOps, Xtime, CSI reports, and DMS systems into simple, coaching-ready performance tools.

Advisor Scorecards

Convert daily performance reports into clean one-page advisor scorecards showing inspections, ASR, closing percentages, quote utilization, CSI, CP hours per RO, ELR, gross, and sales.

Coaching Engine

Identify strengths, opportunities, and priority coaching areas so managers know exactly who needs attention and what to focus on.

Executive Dashboards

Track store-level and group-level performance across advisors, technicians, customer experience, quote utilization, and financial KPIs.

Historical Trends

Build performance history over time to measure improvement, support reviews, document coaching, and identify long-term operational trends.

Culture Equation

The scorecard tool is built to support the way Step One Auto Group leads: with clear standards, real coaching, and daily action that creates positive impact.

Purpose

Drive Positive Impact in Our Communities.

Mission

Provide Transportation Solutions with Unparalleled Hospitality and Complete Transparency.

Values

Integrity, Excellence, Growth, and Accountability.

Vision

Grow our company 4x by 2030, measured by the number of people we impact.

Strategic Focus

  • Employee Experience: reduce turnover by 50%+ in 2026.
  • Customer Experience: move CSI and NPS to green across all stores.
  • Customer Growth: grow customer-pay RO performance 10%+ year to date.
  • Budget Performance: reach 100% of departmental net profit budget.

Cultural Behaviors

Step Together

I partner with others to win.

Real Talk

I speak up to drive clarity and growth.

Solve Now

I take initiative to get it done.

Upload Reports. Get Coaching-Ready Scorecards.

Built by fixed operations leadership, for fixed operations leadership.